Verify Your mandala33 Account
Account verification on mandala33 happens before your first withdrawal and protects your balance from unauthorized access. We ask for one government-issued ID—your KTP works—and a quick selfie holding the same document. Upload both through the verification screen when you request your first payout. The review usually completes within a few hours on business days. Once verified, your account stays verified and repeat
withdrawals to the same wallet are smoother. Players in Depok and across Indonesia follow the same simple process.
- The verification prompt appears at first withdrawal — When you request your first payout, the screen asks for ID verification. Tap the upload button to start.
- Take a photo of your KTP or government ID — Use your phone camera to capture a clear, well-lit image of your ID card. Make sure all four corners and the text are readable.
- Add a selfie holding the same document — Take a second photo of yourself holding the ID next to your face. This step confirms the account belongs to you.
- Submit and wait for confirmation — Tap submit, and our team reviews the documents. You'll receive a confirmation message once your account is verified and your withdrawal proceeds.